Privacy and cookie policy

The security of your personal data is important to us. We, therefore, only process your data on the basis of the statutory provisions (GDPR, ECR 2003). In this private policy information, we inform you on the most important aspects of data processing within the scope of our Website.

Contact with us

When you contact us using the form on our website, via live chat or email, the data you give us will be saved for the purpose of processing your request and in case of follow-up questions. We will not forward this data without your consent.

Storing data

We would like to point out that the connection owner’s IP data, as well as the name, address and contact details of interested parties and buyers – as far as these are disclosed to us – will be saved using cookies for the purpose of giving expert advice, answering questions quickly and efficiently, for targeted communication, as well as for the execution of the contract at a later date.

The data you provide us with is necessary for the fulfilment of the contract or for performing pre-contractual measures. Without this data, we cannot conclude the contract with you. No transfer will take place of this data to a third party with the exception of the forwarding of credit card details to the processing bank or payment service providers for the purpose of debiting the purchase price, to the shipping and/or installation company commissioned by us to deliver and install the goods, and also to our tax consultant for compliance with tax obligations.

In the case of conclusion of a contract, all data in connection with the contractual relationship will be saved until the retention period (7 years) required by tax law has expired.

Data regarding name, address, goods purchased and date of purchase will be saved beyond this time until the product liability period (10 years) has expired. The processing of data takes place in accordance with the statutory provisions of the GDPR § 96 par. 3 ECR and the Art 6 par. 1 lit a (consent) and/or lit b (necessary for fulfilment of contract).

Cookies

Our website uses so-called cookies. These are small text files, which are filed on your computer with the help of the browser. They do not cause any harm.

We use cookies to make what we offer more user-friendly. Some cookies remain on your computer until you delete them. They enable us to recognise your browser when you revisit our website.

If you do not wish this to happen, you can set up your browser so that it informs you about the placement of cookies and you are able to allow this in certain cases, or to disallow this altogether. How this works depends on the browser; please look at your browser instructions (see “help” in your browser menu).

If you deactivate cookies, the functionality of our website may be restricted.

Statistical evaluation (Tracking)

The following targeted cookies are used for the statistical evaluation of the use of our Website:

Google Analytics

This website uses the functions of the web analysis service Google Analytics. The provider is Google Inc., 1600 Amphitheatre Parkway Mountain View, CA 94043, USA.

Google Analytics uses such targeted cookies.

You can find further information about how Google Analytics deals with user data in Google’s private policy: https://support.google.com/analytics/answer/6004245?hl=de

You can prevent the collection and processing of the data regarding your use of the website, which occurs via the cookie, by downloading and installing the browser plugin in the following link: https://tools.google.com/dlpage/gaoptout?hl=de

Alternatively, you can prevent the collection of your data by Google Analytics by clicking on the following link. This sets an opt-out cookie, which prevents the collection of your data for future visits to this website.

Data processing: We have a contract with Google for the processing of data.

Matomo

Our website uses Matomo, which is a so-called web analyst service. Matomo uses so-called “cookies”, which are text files that are saved on your computer and enable us to analyse the use of our website. For this purpose, the usage information that is created by the cookie is transmitted to our server and saved for the purpose of usage analyses, which serves our website optimisation. During this process, your IP address is immediately made anonymous, so you remain anonymous to us as a user. The information that the cookie generates on your use of this website is not forward to any third party. You can prevent the use of cookies with the relevant setting in your browser software, however, it is possible that in this case not all functions of this website can be used to their full extent.

If you do not agree to the data from your visit being saved and evaluated, you can revoke the saving and use anytime per mouse click below. In this case, a so-called opt-out cookie will be filed to your browser, which means that Piwik will no longer collect any session data. Please note: When you delete your cookies, this results in the opt-out cookie also being deleted and you may have to activate this again.

Facebook conversion tracking pixel

With your consent, our website uses the conversion tracking pixel service from Facebook, Inc., 1601 S. California Ave., Palo Alto, CA 94304, USA (“Facebook”). This allows us to track our users’ actions after they have been directed to our website by clicking on an advertisement in Facebook. This enables us to record the effectiveness of the Facebook advertisements for statistical and market research purposes. The data collected remains anonymous. This means that we cannot see the personal data of the individual user. The data collected is, however, saved and processed by Facebook. Facebook can link the data with your Facebook account data and uses the data for its own advertising purposes in line with the Facebook data policies https://www.facebook.com/about/privacy/. Facebook conversion tracking also allows Facebook and its partners to show you advertisements within Facebook and also outside of it. In addition, a cookie will be saved on your computer for these purposes.
Please click here to revoke your consent: https://www.facebook.com/ads/website_custom_audiences/

Facebook remarketing / retargeting

Remarketing tags from the social network Facebook, 1601 South California Avenue, Palo Alto, CA 94304, USA that are integrated into our website. When you visit our website, a direct connection is established between your browser and the Facebook server via the remarketing tag. Facebook receives the information that you have visited our website with your IP address. This enables Facebook to match the visit to our website to your user account. We can use the information received to display Facebook ads. We would like to point out that we, as the provider of the website, do not receive any knowledge of the content of the transmitted data or the use of such by Facebook. You can find further information on this in the Facebook privacy statement on https://www.facebook.com/about/privacy/.
Please click here to revoke your consent: https://www.facebook.com/ads/website_custom_audiences/

Privacy statement for the use of Twitter

Functions of the service Twitter are incorporated into our website. These functions are provided by Twitter Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, USA. By using Twitter and the re-tweet function, the websites you visit will be linked to your Twitter account and other users will be notified of them. In the process, data is also transmitted to Twitter.
We would like to point out that we, as the provider of the website, do not receive any knowledge of the content of the transmitted data or the use of such by Twitter. You can find further information on this in the Twitter privacy statement on Twitter on http://twitter.com/privacy.
You can change your Twitter privacy settings in account settings on http://twitter.com/account/settings.

Google remarketing

This website uses the remarketing function of Google Inc. (“Google”). This function is used to present interesting ads from the Google advertising network to users. The user’s browser stores so-called “cookies” (text files) on the user’s computer. These enable the recognition of the visitor when websites which are part of the Google advertising network are viewed. On these pages, visitors may be presented ads that refer to content the visitor previously opened on the websites that use the remarketing function of Google. According to Google, it does not collect any data in this process. If you do not want to use Google’s remarketing function, you may generally deactivate it by selecting the corresponding settings under http://www.google.com/settings/ads. As an alternative, you may deactivate the use of cookies for interest-related ads via the advertising network initiative by following the instructions under http://www.networkadvertising.org/managing/opt_out.asp. For more information on Google remarketing and Google’s privacy policy, see: http://www.google.com/privacy/ads/.

Newsletter

You have the possibility to subscribe to our newsletter via our website. For this we require your email address and your declaration that your give your consent to receiving the newsletter.
In order to provide you with targeted information, we also collect and process other voluntary information you have given us on your areas of interest. As soon as you register for the newsletter, you will receive a confirmation email with a link to confirm your registration. You can cancel your subscription to the newsletter at any time. To cancel please click on the “unsubscribe” link or send us a short mail to newsletter-unsubscribe@linemetrics.com. We will then delete your details in connection with sending the newsletter immediately.

Your rights

You have the general right to information, rectification, deletion, restriction, data portability, revocation and contradiction. If your believe that the processing of your data violates the data protection laws or your data protection rights have been violated in any other way, it is your right to put in a complaint to the regulatory authority. In Austria, this is the data protection authority.