Contact with us
When you contact us using the form on our website, via live chat or email, the data you give us will be saved for the purpose of processing your request and in case of follow-up questions. We will not forward this data without your consent.
We would like to point out that the connection owner’s IP data, as well as the name, address and contact details of interested parties and buyers – as far as these are disclosed to us – will be saved using cookies for the purpose of giving expert advice, answering questions quickly and efficiently, for targeted communication, as well as for the execution of the contract at a later date.
The data you provide us with is necessary for the fulfilment of the contract or for performing pre-contractual measures. Without this data, we cannot conclude the contract with you. No transfer will take place of this data to a third party with the exception of the forwarding of credit card details to the processing bank or payment service providers for the purpose of debiting the purchase price, to the shipping and/or installation company commissioned by us to deliver and install the goods, and also to our tax consultant for compliance with tax obligations.
In the case of conclusion of a contract, all data in connection with the contractual relationship will be saved until the retention period (7 years) required by tax law has expired.
Data regarding name, address, goods purchased and date of purchase will be saved beyond this time until the product liability period (10 years) has expired. The processing of data takes place in accordance with the statutory provisions of the GDPR § 96 par. 3 ECR and the Art 6 par. 1 lit a (consent) and/or lit b (necessary for fulfilment of contract).
Our website uses so-called cookies. These are small text files, which are filed on your computer with the help of the browser. They do not cause any harm.
If you do not wish this to happen, you can set up your browser so that it informs you about the placement of cookies and you are able to allow this in certain cases, or to disallow this altogether. How this works depends on the browser; please look at your browser instructions (see “help” in your browser menu).
If you deactivate cookies, the functionality of our website may be restricted.
Statistical evaluation (Tracking)
The following targeted cookies are used for the statistical evaluation of the use of our Website:
This website uses the functions of the web analysis service Google Analytics. The provider is Google Inc., 1600 Amphitheatre Parkway Mountain View, CA 94043, USA.
Google Analytics uses such targeted cookies.
You can find further information about how Google Analytics deals with user data in Google’s private policy: https://support.google.com/analytics/answer/6004245?hl=de
You can prevent the collection and processing of the data regarding your use of the website, which occurs via the cookie, by downloading and installing the browser plugin in the following link: https://tools.google.com/dlpage/gaoptout?hl=de
Alternatively, you can prevent the collection of your data by Google Analytics by clicking on the following link. This sets an opt-out cookie, which prevents the collection of your data for future visits to this website.
Data processing: We have a contract with Google for the processing of data.
If you do not agree to the data from your visit being saved and evaluated, you can revoke the saving and use anytime per mouse click below. In this case, a so-called opt-out cookie will be filed to your browser, which means that Piwik will no longer collect any session data. Please note: When you delete your cookies, this results in the opt-out cookie also being deleted and you may have to activate this again.